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FAQ

A to E

Makes up your welcoming team ?
Which routes operate between major French cities and the European capitals ?
Until what time can I book a hall for an evening event ?
How far is the Cité Nantes Events Center from the Station and the city centre ?
Where could I hold a gala dinner in the Nantes area ?
Can I book a private or semi-private area ?

F to J

Are there any gourmet restaurants in Nantes ?
Are there hotels in the vicinity ?
Does the Cité Nantes Events Center have a fast ASDL/WIFI network I can connect to ?

K to O

Are stands kept under surveillance at night-time ?

P to T

How far is Nantes from Paris ?
Is there on-site parking ?
How do you get to the Cité Nantes Events Center ?
Does the Cité Nantes Events Center possess any certification ?
Is there a restaurant within the Cité complex or are there accredited caterers ? Do you use a particular catering company ? Are they "Traiteurs de France" ?
What security measures do you have in place at the Cité ?
What is the unloading procedure at exhibitions ?
Do you get from the Cité Nantes Events Center to the Airport ?
Is there a shop selling specialities from Nantes nearby ?
What tourist activities and tours do you operate ?

U to Z

What do the stewards wear ? Is it possible to personalise their uniform ?
Can stewards be hired for work in other locations (gala evenings, airport, station, etc.) ?

Makes up your welcoming team ?
The reception team at the Cité Nantes Events Center comprises highly experienced stewards. Amongst the recruitment criteria impeccable presentation is essential, as are enthusiasm and the ability to think independently and quickly. Many stewards are well-versed in a number of languages and all are highly familiar with the building.

Which routes operate between major French cities and the European capitals ?
59 routes operate out of Nantes International Airport :
- Domestic flights (direct flights) : Bordeaux, Brest, Clermont Ferrand, Le Havre, Lille, Lyon, Marseilles, Montpellier, Nice, Paris, Roissy, Strasbourg, Toulouse
- European flights : Aberdeen, Amsterdam, Athens, Barcelona, Bologna, Brussels, Copenhagen, Dublin, Dusseldorf, Edinburgh, Florence, Frankfurt, Geneva, Glasgow, Lisbon, London, Madrid, Manchester, Milan, Montréal, Munich, Naples, Newcastle, Porto, Prague, Rome, Warsaw, Venice.

Until what time can I book a hall for an evening event ?
When you hire a room it is booked until 2am, in accordance with current regulations.

How far is the Cité Nantes Events Center from the Station and the city centre ?
The Cité Nantes Events Center is located opposite the South Door of the SNCF station (5 mins on foot) and a minute's walk from the Château des Ducs de Bretagne, right on the edge of the city centre.

Where could I hold a gala dinner in the Nantes area ?
Gala evenings can be held in a number of places in Nantes and the surrounding area such as châteaux, cultural and historic monuments (e.g. the Musée des beaux-arts), on pleasure boats, and even at industrial sites which can be decorated for the occasion. With the co-operation of its partners, the Cité Nantes Events Center can co-ordinate any type of evening event from start to finish, from the most prestigious to the more original.

Can I book a private or semi-private area ?
To ensure that your conversations remain confidential and to avoid your event coinciding with another, the Cité Nantes Events Center offers tariffs for total or partial privacy (Foyer Bas, Foyer Haut, all areas excluding the Grand Auditorium). Crowd control and security measures can be implemented so as to restrict access to the areas where your events are taking place.

Are there any gourmet restaurants in Nantes ?
Each day, in and around Nantes, 40 renowned chefs cook up treasures recognised by such entities as Gault Millau, Bottin Gourmand, the Guide Champerard and the Michelin guide. Many of them are "Cuisineries Gourmandes" and "Restaurateurs de France". Fine dining is also on offer on the coastline and throughout the region.

Are there hotels in the vicinity ?
With 5000 rooms spread over 10 km, the city of Nantes offers visitors to the Cité Nantes Events Center a wide choice of hotels up to 4*. There is a 105-room 3* hotel within the complex.

Does the Cité Nantes Events Center have a fast ASDL/WIFI network I can connect to ?
The Cité Nantes Events Center launched its broadband network on the occasion of the 7th European Biotechnology Symposium in September 2003. Thanks to the WIFI technology developed by Orange, guests, exhibitors and visitors to the Cité Nantes Events Center are now able to access the Internet using their own equipment - PC/Mac computer or PDA - if they are equipped with Wifi or compatible cards. This new technology supplements the existing ASDL broadband network at the Cité Nantes Events Center, which caters for more advanced installations, e.g. organiser or exhibitor networks running throughout an exhibition.

Are stands kept under surveillance at night-time ?
Security guards work through the night to ensure that communal exhibition areas are kept under surveillance. It is possible to organise special surveillance of a particular stand in advance by special request.

How far is Nantes from Paris ?
Every day 21 TGV trains run between Nantes and Paris each way, leaving every hour or half hour. The journey takes 2 hours in express TGVs and 2 ¼ hours in TGVs stopping at Angers and Le Mans. Other direct TGV trains run between Nantes and Roissy-Charles de Gaulle (3 hours), Lille (4 hours) et Lyon (4 hours).
You should allow 3 hours 15 minutes to drive from Nantes to Paris on the motorway and 1 hour and 5 minutes for the Nantes - Roissy airlink.
Compter 3h15 pour relier Nantes et Paris par autoroute et 1h05 pour la liaison aérienne Nantes – Roissy.

Is there on-site parking ?
There is a secure indoor car park at the Cité Nantes Events Center, operated by Nantes Gestion Equipement.

How do you get to the Cité Nantes Events Center ?
Several bus routes (alight Cité Nantes Events Center) and a tram line (station: Duchesse Anne) mean that the city centre is only a 5 minute ride from the Cité Nantes Events Center.

Does the Cité Nantes Events Center possess any certification ?
The Cité Nantes Events Center was one of the first eight convention centre members of the France Congrès association (48 members) to receive Qualicongrès certification (from AFAQ Service Confiance), because of 20 events held for its clients. The next goal in the Cité Nantes Events Center quest for quality is the ISO 9001 version 2000 in 2004.

Is there a restaurant within the Cité complex or are there accredited caterers ? Do you use a particular catering company ? Are they "Traiteurs de France" ?
As part of the quality service that it provides (Qualicongrès certification), the Cité Nantes Events Center offers you the choice of six caterers. Not all are "Traiteurs de France" but all offer high levels of professionalism, great service and superb food hygiene standards and can cater for up to 2000 seated guests. Any caterer registered with the food hygiene services by the Prefecture may operate within the various catering areas and offices within the Cité Nantes Events Center.

What security measures do you have in place at the Cité ?
A team comprising at least three security and fire personnel who are able to administer first aid assistance patrol the public spaces within the complex to ensure that visitors and equipment are kept safe 24 hours a day. Around 100 cameras located around the building and linked to a security centre help keep the building secure.
These measures are, of course, adapted to suit each event: during la Folle Journée, for example, we have 60 security guards present 24 hours a day!

What is the unloading procedure at exhibitions ?
There is direct access to the exhibition area and a loading and unloading and checking area on the same level which is patrolled by security guards. The mezzanine is accessed by a high load capacity lift direct from the loading area.

Do you get from the Cité Nantes Events Center to the Airport ?
Regular "TanAir" shuttles leave 15 times daily between 5:30am and 10:55pm, linking the Cité Nantes Events Center with Nantes Atlantique International Airport in 15 minutes. The airport is 15 minutes away from the Cité via the ring road by car.

Is there a shop selling specialities from Nantes nearby ?
La Friande, a confectioner's shop located in the city centre near the Talensac market, stocks a wide range of specialities from the area, including boiled sweets and biscuits. There are many other outlets selling regional specialities in the area.

What tourist activities and tours do you operate ?
Our partnership with the Nantes-Atlantique Tourist Board means that we can offer a wide range of tourist programs à la carte: Nantes and the Pommeraye, the historic city centre and the Château des Ducs de Bretagne, river cruises on the Erdre, the vineyards of Nantes and the ocean, etc.. Our partners offer a number of tours with an economic vein: Airbus, Chantiers de l'Atlantique, etc.

What do the stewards wear ? Is it possible to personalise their uniform ?
Our female stewards wear two types of uniform: the first is a suit with a jacket and black skirt and a second comprises a red jacket and a black skirt. There is a choice of 3 scarves to complement the uniform. Our male stewards wear a charcoal grey suit with a maroon tie. It is possible to personalise their uniforms and incorporate your company or event colours; this falls under the responsibility of the organiser and requires a special quotation.

Can stewards be hired for work in other locations (gala evenings, airport, station, etc.) ?
Our stewards may work in any other location provided that the correct regulations are in operation.

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